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Terms & Conditions

Welcome to our website.

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern 360Giving’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘360Giving’ or ‘us’ or ‘we’ refers to the owner of the website. Our company registration number is 9668396. Our registered address is 360Giving, c/o Esmée Fairbairn Foundation, Kings Place, 90 York Way, London N1 9AG. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Website disclaimer

The information contained in this website is for general information purposes only. The information is provided by 360Giving and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of 360Giving. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, 360Giving takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Events policies

Payments

Payment in full must be received and cleared before the start of any paid-for events. 360Giving (via Eventbrite) accepts payment by direct credit, cheque or selected credit/debit cards. 360Giving reserves the right to refuse admission for any failure by a customer to pay fees for the event prior to the start of the event.

Attendance

360Giving will confirm via email when attendees have booked an event with us, and we will send a reminder with all of the relevant information needed prior to the event. If you do not receive your event booking confirmation and detailed event information, please contact us at info@threesixtygiving.org.    

Cancellations, refunds and name changes

We encourage attendees of all of our events (whether online or in person) to let us know if they cannot attend an event as soon as they can. If you can no longer attend a paid-for event, we will provide a full refund if you provide notice of cancellation more than seven days ahead of the session. After this time period, we cannot offer refunds. 

Substitutions (i.e. name changes) for any of our events can be made free of charge.

Covid-19 

To ensure the health and safety for our attendees, volunteers and staff we encourage anyone attending an in-person event to take a lateral flow test. and if you are experiencing symptoms to avoid attending. If you provide photographic evidence of a positive test, any fees for in-person events will be refunded in full. 

By purchasing a ticket for an in-person event, you are acknowledging that an inherent risk of exposure to Covid-19 exists in any public place where people are present, and that you and those in your party voluntarily assume responsibility related to expose to the illness and agree not to hold 360Giving, its people, or affiliates liable for any illness or injury. 

Cancellations by 360Giving 

360Giving reserves the right to cancel any event up to a week prior to the event date. Attendees will be entitled to a full refund or given the opportunity to transfer to an alternative date. 360Giving accepts no liability if an event is cancelled or postponed for reasons beyond our reasonable control.

Logistics – Times, locations and speaker changes

It may be necessary for reasons beyond our control to change the date, time or the venue at any time prior to the event date. If this occurs you will be informed of changes and given the opportunity to cancel or transfer to an alternative date.

360Giving reserves the right to amend the content of events or the speakers where necessary without consulting booked delegates. We will inform attendees as soon as we can if a speaker is substituted ahead of time. 

Code of Conduct

We are committed to hosting welcoming and safe events as part of our work with the charitable giving sector. We are committed to creating spaces where people feel comfortable, respected and are able join in the conversation and share their knowledge. Our Code of Conduct outlines what you can expect from us when you come to one of our events and what we expect of you when you attend. Click here to read our Code of Conduct in full.

All attendees of 360Giving’s events are expected to abide by our Code of Conduct, and we reserve the right to refuse admission to our events or remove an attendee if they are in breach of our code of conduct. By registering for or agreeing to take part in a 360Giving event, you agree to meet the expectations set out within it. We also expect all stakeholders attending events to comply with the terms and conditions of host venues, and strongly encourage all attendees to follow our breakout room terms of engagement during online meetings and events. 

Inclusivity

360Giving will always ask for attendees’ accessibility and dietary needs ahead of any event that we host, and will do our best to support every attendee to access every aspect of our events. 

As an organisation, we are committed to promoting diversity and inclusion in all its forms including its importance and benefits, and doing so beyond the legal minimum. We value fairness and respect for difference, equality of opportunity and treatment across all areas.

Click here to read our Diversity, Equity and Inclusion Policy in full. 

Photography

Some of our events are photographed and/or filmed, and attendees’ images may be used on our website and in marketing materials. We will let you know ahead of time if this is the case for an event and will always ask for attendees’ consent ahead of time. If you do not want to be filmed or photographed, or you do not give permission for your image to be used please email us at info@threesixtygiving.org.uk

Confidentiality 

At 360Giving, we believe in creating a safe space for you to seek information and advice, and share your feelings. This is why the information you share with us, whether in writing or by phone, is kept confidential wherever possible. However we may sometimes pass details onto colleagues within our team who may be placed to offer support to you/your organisation and our trusted partners. You can find out more about how we handle information about you in our data and privacy policies below.

Data protection and privacy

Customer details will be added to the 360Giving database in order to process your booking and so that we can provide relevant post-event updates. All data is processed in accordance with 360Giving’s Privacy Policy and 360Giving Data Protection Policy. 360Giving works in line with all data protection legislation and codes, and is Cyber Essentials and IASME Governance Standard certified.

Click here to read 360Giving’s Privacy Policy in full. 

Intellectual property

Materials given to participants during an event are the intellectual property of 360Giving and the contents cannot be reproduced, in full or part, without our prior written consent.

Any opinions expressed by speakers at any event are their own and not necessarily those of 360Giving. As far as legally permitted, 360Giving will not be liable for breach of contract, negligence, consequential loss, or otherwise as a result of action taken or not taken on the basis of information or advice provided in a 360Giving event or programme. 

Complaints

360Giving aims to provide its publishers, service users, participants, partners, suppliers and funders with the best possible service. We positively welcome suggestions you may have for how we can improve our service. 

Click here to read our Complaints Policy in full, and find out more about what you can expect from us in the event of a complaint.