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Marketing and Engagement Manager – £45k per annum, permanent, remote working with regular travel to London
We are looking for a Marketing and Engagement Manager to oversee all engagement and communications activities at 360Giving. This will include developing and leading on the marketing and engagement strategies, leading on policy and advocacy, and overseeing events and networks, as well as communications and branding for the charity. The role includes engaging with 360Giving’s target audiences and key stakeholders, ensuring that the organisation’s messaging and branding are clear and supportive of 360Giving’s overall strategy.
This role reports to the Chief Executive and is ideal for someone who relishes hands-on communication and engagement activities, and is able to lead a function and contribute to organisational strategy. We are looking for someone interested in policy, with experience of working across multiple marketing and communications channels, who can support the charity in its next phase of development.
Closing date: 5pm, Tuesday 4th April 2023.
Interview date for shortlisted candidates: Tuesday 18th April 2023 on Zoom.
Helpdesk Officer – £32k per annum, permanent, remote working with regular travel to London
360Giving is looking for a Helpdesk Officer to provide both technical and practical free Helpdesk support for grantmaking organisations who share their grants using the 360Giving Data Standard. Key responsibilities of this role include recruiting new grantmakers to share their data and become 360Giving publishers, ensuring that grantmakers feel supported through the 360Giving publishing process and engaging with them on ways to improve their data quality.
The Helpdesk officer will be the main contact for grantmaking organisations sharing their data, managing all enquiries about publishing 360Giving data, via phone, email and 1-1 support calls. They will also develop tailored guidance to publishing grantmakers with a range of technical skills, outreach to current and prospective publishers through workshops and external events, and maintain the internal database and lead monitoring and reporting.
The postholder will be customer-focused, proactive, adaptable, flexible and able to work independently using their initiative and judgement to manage the day-to-day functions of the 360Giving Helpdesk, as well as resolving non-routine and complex support queries.
Closing date: 5pm, Tuesday 4th April 2023.
Interview date for shortlisted candidates: Wednesday 25th January 2023 on Zoom.
No agencies please.
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