User Research consultancy

We are looking for a User Research consultant to help us to better understand our users

We are looking for a User Research consultant for a 4-week project to help us to better understand and meet the needs of our users.

About us

360Giving is a small charity with a vision for grantmaking in the UK to be more informed, effective and strategic. We help funders publish open data about who, what and where they fund, using the 360Giving Data Standard. Because the data is standardised, it can be looked at and compared all together, helping us all to see and understand grantmaking across the UK. We also provide free tools and services to help make the data more accessible to people, and run programmes to help funders themselves use data more effectively in their work.

We turned 5 last year, and we have reached a point of maturity where we want to have a better understanding of our users and their needs. We want more consistency and awareness of our user needs across the team, and across different functions and touch-points. This is particularly important as we begin to set out a new 3-year strategy starting next year, and build out our editorial and programme plans.

Find out more: User Research consultancy brief (Google Doc)

Timeframe

Applications by: Friday, 19 February
Shortlisting: 22/23 February
Interviews: 24/25 February
Project begins: Tuesday, 2 March
Findings presented to the team by: Wednesday, 31 March

Budget

The budget we have set out for this work is £12,000 (inc. VAT)

To apply

Please send your CV, along with a brief written summary of your relevant experience and why this opportunity appeals to you, to recruitment@threesixtygiving.org by 5pm on Friday, 19 February. Please include ‘User Research consultancy’ in the subject line.