User Experience Researcher vacancy (consultancy)
At 360Giving, we help funders publish open, standardised grants data, and empower people to use it to improve charitable giving. Our vision is for grantmaking in the UK to be more informed, effective and strategic.
We are looking for a User Experience (UX) Researcher to help us take our digital tools to the next level.
Our flagship tools – GrantNav and 360Insights – have helped thousands of users to search and analyse open grants data, shared by funders in the 360Giving Data Standard. Common users of the tools have been organisations looking to find funding, and funders themselves looking to collaborate with others on their funding.
Since we created our tools, the capabilities and understanding of data within the charity sector have grown, so their users’ needs might have changed. We want to make sure that our tools are still reflecting and answering their users’ needs.
We are therefore hiring a UX Researcher to help us understand the following:
- Do both of our platforms still fulfil user needs?
- Should the platforms remain stand-alone, should they be connected, or should we merge them into one platform?
- Which functionalities work best on the platforms and for whom?
- Which functionalities are missing and could enhance the user experience to allow more users to easily use the data?
The research will draw information from our analytics tools, historical user research, our GitHub repositories, as well as interviews with current users and 360Giving staff. We welcome different user research approaches that would inform the new roadmap for our data use product suite.
This is a short-term consultancy project. We welcome applications from individuals or companies who are based in the UK.
We anticipate the total budget for this project is £6000, including VAT.
- A detailed report with the research findings.
- Suggested new features and priorities
- A presentation to the team on the research findings.
How to apply
Please send your CV, a project scoping proposal of no more than two pages, linking to examples of previous work, by midnight on 15 June 2020 to firstname.lastname@example.org.
The project proposal should outline the research methodology, approach, time-frame of work and a breakdown of cost.
Any enquiries about this position can be sent to the same email address. No phone calls please.
We particularly encourage applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates, especially as these groups are underrepresented in the technology sector that we are working in.